Safe & Secure Platform

We take all of our clients security seriously and we ensure that the privacy measures we use internally are also passed onto the customers who engage with any of our multiple services.

Please find below some of the technical formalities provided by our head office for your peace of mind.

Smart Branding equals Smart Marketing

Our Privacy Principles

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. The construction, validity and performance of the agreement between us shall be governed in all respects also by English law and to the exclusive jurisdiction of the courts of England and Wales, both parties each agree to submit to the non-exclusive jurisdiction of the English courts.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

  • What personal information do we collect from the people that visit our blog, website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

  • When do we collect information? We collect information from you when you place an order, respond to a survey, fill out a form, Use Live Chat or enter information on our site.

  • How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


          • To allow us to better service you in responding to your customer service request


          • To quickly process your transactions.


          • To send periodic emails regarding your order or other products and services.


          •  To follow up with them after correspondence (live chat, email or phone inquiries)


  • How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We use regular Malware Scanning.

    Do we use 'cookies'? We do not use cookies for tracking purposes

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since all browsers are a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, some features will be disabled, which may affect your site experience and various options may not function properly. However, you will still be able to place orders.

Information we collect and receive

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Advertising and Analytics

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  1. Google. Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

    We have not enabled Google AdSense on our site but we may do so in the future.

  2. How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

  3. Does our site allow third-party behavioral tracking? It's also important to note that we allow third-party behavioral tracking

Security

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

      • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.